FAQ
Categories
Delivery
Free Delivery
Delivery is FREE for any order over $150 or more, or just $9 for any orders of $149 or less. We don't have any minimum orders so feel free to grab a single bottle or few more!
How long till u get it?
We send all our orders out the next business day after the order. Allow 2 - 5 business days for delivery.
Returns
How to return an order
Step 1)
Contact us (phone, email, chat, social) and give us your best contact details, one of our staff will call to sort everything out.
Step 2)
If a return is required, we will give you our address to return to:
When packing the return please make sure the bottles are packed safe for the journey.
Step 3)
Once received we will process the refund to you.
Damaged wine
If any of the products you receive are damaged in transit please notify us within 7 days and we will refund the damaged product
Cancelling orders
If for some reason you wish to cancel your order beofre delivery please contact us and will will cancel the order and refund the purchase